Are you ready to have a FUN, fulfilling career opportunity with a company that really CARES about it’s employees and customers? Bill Ragan Roofing in Nashville, TN is seeking to hire a full-time Customer Service Specialist to interact with our clients over the phone and coordinate sales leads. Candidates with Call Center experience are encouraged to apply.
Salary and Benefits:
• $32,000 - $37,000 per year depending on experience
• 401K
• Bonuses
• PTO
• Fun work environment
Qualifications:
• 2+ years of Customer Service experience over the phone
• Proficiency in Microsoft Office
• Organizational Skills
• Attention to detail
• Professional phone etiquette
Our team values:
• Integrity
• Team work
• Growth
• Having fun!
Job Duties:
• Work closely with the sales team to achieve goals while providing excellent customer service.
• Answer client calls.
• Assist the sales team in maintaining a positive, productive open line of communication with clients.
• Act as a liaison between the customer and our company, ensuring needs are met.
• Ensure a positive, friendly disposition comes through in all your interactions and is one of the reasons our clients love doing business with us.
• Be excited to come to the office and work as part of a dynamic and passionate team.
Are you organized and able to prioritize tasks effectively? Do you have good communication skills? Are you a customer service rockstar? Do you present yourself professionally? Can you build a good rapport easily? Do you have strong management skills? Do you enjoy teaching and mentoring others? Are you goal-oriented? Are you always looking for ways to learn and improve? If so, apply today!