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    Customer Service Representative

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    Are you ready to have a FUN, fulfilling career opportunity with a company that really CARES about it’s employees and customers? Bill Ragan Roofing in Nashville, TN is seeking to hire a full-time Customer Service Specialist to interact with our clients over the phone and coordinate sales leads. Candidates with Call Center experience are encouraged to apply.

    Salary and Benefits:

    • $32,000 - $37,000 per year depending on experience
    • 401K
    • Bonuses
    • PTO
    • Fun work environment


    • 2+ years of Customer Service experience over the phone
    • Proficiency in Microsoft Office
    • Organizational Skills
    • Attention to detail
    • Professional phone etiquette

    Our team values:

    • Integrity
    • Team work
    • Growth
    • Having fun!

    Job Duties:

    • Work closely with the sales team to achieve goals while providing excellent customer service.
    • Answer client calls.
    • Assist the sales team in maintaining a positive, productive open line of communication with clients.
    • Act as a liaison between the customer and our company, ensuring needs are met.
    • Ensure a positive, friendly disposition comes through in all your interactions and is one of the reasons our clients love doing business with us.
    • Be excited to come to the office and work as part of a dynamic and passionate team.

    Are you organized and able to prioritize tasks effectively? Do you have good communication skills? Are you a customer service rockstar? Do you present yourself professionally? Can you build a good rapport easily? Do you have strong management skills? Do you enjoy teaching and mentoring others? Are you goal-oriented? Are you always looking for ways to learn and improve? If so, apply today!

    Apply Now