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3 Reasons to Get References from a Roofing Contractor

June 16th, 2020 | 5 min. read

3 Reasons to Get References from a Roofing Contractor

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Are you ready to get bids from a few roofing contractors for your roof replacement? If so, did you know that you should get references from those roofing contractors? If you didn’t, you’re not alone. 

The team at Bill Ragan Roofing has been providing the residents of Nashville with high-quality roof replacements since 1990. We’re more than happy to hand you a list of our clients from the past 3 to 6 months for you to contact. We let our workmanship and customer service speak for itself. 

So, why should you get references from a contractor? Always looking to educate people on the important aspects of investing in a new roof, I’m going to answer that question. 

When you ask for references, it begins building trust with the contractor, you can talk to past customers, and you can see the end product for yourself. Continue reading to learn why it’s important to get references for your roof replacement and the best ways to get them. 

1. Starts to builds trust with you and a contractor

Trusting your roofing contractor is crucial to your roof investment. When you ask a roofing contractor for references it begins the trust-building process. 

Don’t let them pick their preferred customers who are going to give them a glowing recommendation no matter what. Every contractor should be willing to give you references from the past 3 to 6 months. 

If they’re willing to hand that over, you know they have nothing to hide when it comes to their workmanship and customer service. If they’re not willing to give you references at all, it’s a huge red flag and you should take your business elsewhere. 

Asking for references is just one thing you need to know about hiring the right contractor. To learn more about finding a contractor you can trust, read this article on why it’s important to hire a local roofing contractor

2. You can ask past customers about their experience 

After getting references, you’re ready to reach out to the people on the list. This is your chance to ask past customers about their experience with that specific contractor. Below are some of the things you should ask the references that were given to you. 

How did the contractor protect your property?

When a contractor replaces your roof, they should always keep protecting your property in the back of their mind. Ask the references if the contractor damaged anything during the replacement process such as light fixtures, gutters, patio furniture, landscaping, etc.  

To learn more about the steps a contractor takes to protect the lawn you’re proud of, read this article on how your property is protected during a roof replacement

Did the contractor complete the project on time? 

Ask the reference if the contractor finished the project in the timeframe they gave them. If they didn’t, ask them what reasons the contractor gave for the delay. 

To learn more about how long your project might take, read this article on how long it takes to replace your roof

How did the contractor clean-up after the replacement?

The last thing you want is to have your tire pop from running over a nail that was leftover from your roof replacement. Ask your reference if any nails or roofing debris was left behind after the project was completed. 

It’s crucial that a contractor cleans up after their job is done. To learn more about the clean-up process, read this article on how your property is cleaned up after a roof replacement

What warranty did the contractor offer on their workmanship?

Every contractor should stand behind their work and be proud of it. That makes hiring a contractor with a strong workmanship warranty crucial to your roof investment. 

Ask the reference how long of a workmanship warranty the contractor offered and if they gave it to them in writing. To learn more about your warranty options, check out this article about what roof warranties cover

After asking them these questions, you should have a good feeling about the experience they had during the entire roof replacement process. But did you know most of these questions can also be answered in the fine print of your replacement estimate?

Read this article on why it’s important to read the fine print on your replacement quote to learn what they try to sneak past you in a contract. 

3. You can see the final quality of the contractor’s workmanship 

If you don’t feel comfortable reaching out to past customers, you can at least drive by their house. This gives you an opportunity to see the finished product of a specific contractor’s work. 

Remember, you need to ensure the roof was replaced in the past 3 to 6 months. You need to be able to see the roof while it’s still sparkling, with little wear and tear. 

If the roof looks great and catches your eye, then the contractor might be right for you. But don’t just talk to one contractor about your roof replacement. 

Talking to multiple contractors ensures you find the right one for you and your roof. To learn more about how many estimates you should get, read this article on why you should get multiple quotes for your roof replacement.  

What are the other ways to find references?

Now you know the 3 reasons you should get references, but what are the best ways to get them? 

You already know asking a contractor is the easiest way. However, there are other ways to get recommendations for roofing contractors. 

Google Reviews

One of the first places people look is at Google reviews. Be aware, you should take them with a grain of salt. Anyone can write a review, whether that’s someone within the company, friends, or family. But there are other online sources that are more reliable. 


One of the more reliable sites is Nextdoor. Here, you’ll be able to ask your neighbors about the roofing contractor they recommend and why. 

The great thing about Nextdoor is only people in your neighborhood can respond and give you recommendations. Just make sure the people recommending the contractor’s don’t work for them. 

Look for signs in yards in your neighborhood

If you see a roofing company’s sign in your neighborhood, go look at that roof and even knock on their door. The customer will either be happy to talk about their experience or will warn you to go with someone else.

Ask the contractors the right questions

So, now you know how important it is to get references for your roof replacement. You’re finally ready to find the right contractor for your project.

But do you know what to look for and what questions you should ask?

The team at Bill Ragan Roofing has been replacing roofs in the Nashville area since 1990. Our workmanship and customer service ensures you get a great roof that gives you peace of mind. When you work with us, you’ll never have to worry about your roof again. 

What questions should you ask when a roofing contractor comes to give you a quote? Get your free Checklist of Questions to Ask a Roofing Contractor, so you can find the right one for you.

checklist of questions to ask a roofing contractor

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