Are you ready to get bids from a few roofing contractors for your roof replacement? If so, did you know that you should get references from those roofing contractors? If you didn’t, you’re not alone.
The team at Bill Ragan Roofing has been providing the residents of Nashville with high-quality roof replacements since 1990. We’re more than happy to hand you a list of our clients from the past 3 to 6 months for you to contact. We let our workmanship and customer service speak for itself.
So, why should you get references from a contractor? Always looking to educate people on the important aspects of investing in a new roof, I’m going to answer that question.
When you ask for references, it begins building trust with the contractor, you can talk to past customers, and you can see the end product for yourself. Continue reading to learn why it’s important to get references for your roof replacement and the best ways to get them.
1. Starts to builds trust with you and a contractor
Trusting your roofing contractor is crucial to your roof investment. When you ask a roofing contractor for references it begins the trust-building process.
Don’t let them pick their preferred customers who are going to give them a glowing recommendation no matter what. Every contractor should be willing to give you references from the past 3 to 6 months.
If they’re willing to hand that over, you know they have nothing to hide when it comes to their workmanship and customer service. If they’re not willing to give you references at all, it’s a huge red flag and you should take your business elsewhere.
2. You can ask past customers about their experience
After getting references, you’re ready to reach out to the people on the list. This is your chance to ask past customers about their experience with that specific contractor. Below are some of the things you should ask the references that were given to you.
How did the contractor protect your property?
When a contractor replaces your roof, they should always keep protecting your property in the back of their mind. Ask the references if the contractor damaged anything during the replacement process such as light fixtures, gutters, patio furniture, landscaping, etc.
How did the contractor clean-up after the replacement?
The last thing you want is to have your tire pop from running over a nail that was leftover from your roof replacement. Ask your reference if any nails or roofing debris was left behind after the project was completed.
What warranty did the contractor offer on their workmanship?
Every contractor should stand behind their work and be proud of it. That makes hiring a contractor with a strong workmanship warranty crucial to your roof investment.
Ask the reference how long of a workmanship warranty the contractor offered and if they gave it to them in writing. To learn more about your warranty options, check out this article about what roof warranties cover.
After asking them these questions, you should have a good feeling about the experience they had during the entire roof replacement process. But did you know most of these questions can also be answered in the fine print of your replacement estimate?
Now you know the 3 reasons you should get references, but what are the best ways to get them?
You already know asking a contractor is the easiest way. However, there are other ways to get recommendations for roofing contractors.
One of the first places people look is at Google reviews. Be aware, you should take them with a grain of salt. Anyone can write a review, whether that’s someone within the company, friends, or family. But there are other online sources that are more reliable.
One of the more reliable sites is Nextdoor. Here, you’ll be able to ask your neighbors about the roofing contractor they recommend and why.
The great thing about Nextdoor is only people in your neighborhood can respond and give you recommendations. Just make sure the people recommending the contractor’s don’t work for them.
Look for signs in yards in your neighborhood
If you see a roofing company’s sign in your neighborhood, go look at that roof and even knock on their door. The customer will either be happy to talk about their experience or will warn you to go with someone else.
Ask the contractors the right questions
So, now you know how important it is to get references for your roof replacement. You’re finally ready to find the right contractor for your project.
But do you know what to look for and what questions you should ask?
The team at Bill Ragan Roofing has been replacing roofs in the Nashville area since 1990. Our workmanship and customer service ensures you get a great roof that gives you peace of mind. When you work with us, you’ll never have to worry about your roof again.